Services

Four commitments. One end-to-end export service.

Quality, customization, logistics and after-sales — the operating system behind every GlobalAgri order.

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01

Quality Commitment

All products are strictly inspected to international quality standards before leaving the factory. Each shipment is accompanied by inspection reports and certification documents. Any production-related quality issue is remedied with free repair, replacement or refund per the cooperation agreement.

  • Pre-shipment inspection
  • CE / EPA configurations available
  • Certification documentation provided
  • Cooperation-agreement quality remedy
02

Customization Service

We translate market requirements into manufacturing specifications. Our engineers communicate in detail with you, propose options, formulate a customization plan, and feed back progress on schedule — ensuring delivered machines meet the agreed standard.

  • Horsepower & drivetrain options
  • Hydraulics & PTO configuration
  • Tire / track / hitch adaptation
  • Color, decals, language and standards
03

Logistics Solution

We work with leading international freight forwarders to deliver safe, efficient and cost-effective logistics. Real-time tracking and customized shipping plans (FCL, LCL, RO-RO) keep your supply chain predictable.

  • FOB / CIF / DDP terms
  • Container & RO-RO options
  • Real-time shipment tracking
  • Customs documentation support
04

After-Sales Support

A professional after-sales team provides 24-hour online consultation, answers product and maintenance questions promptly, and supplies spare parts plus technical guidance to keep machines productive.

  • 24-hour technical hotline
  • Original spare-parts supply
  • Remote diagnostic support
  • On-site engineering when needed
Procurement Models

Flexible models for buyers of every scale.

Single-Unit Procurement

For individual farmers, small dealers and project supporting units — no minimum order, same quality and service as bulk orders.

Discuss Your Order

Bulk Wholesale

For large dealers, agricultural cooperatives and government projects — preferential pricing, dedicated logistics, and account management.

Discuss Your Order
How We Work

A clear, transparent five-step process.

01

Inquiry & Consultation

Share your market, target horsepower and quantity. Our team replies within 12 hours.

02

Proposal & Customization

We confirm specs, present pricing, and lock in customization details with the factory.

03

Production & QA

Production scheduled at the source factory with on-site inspection at every milestone.

04

Shipping & Documentation

Containerized loading, full export documents, and live tracking through delivery.

05

After-Sales

Spare parts, technical support and ongoing partnership for follow-up orders.

Service starts with a conversation.

Tell us what you need. We'll respond with a tailored proposal within 12 hours.

Contact Our Team